Kinsei Support
Welcome to Kinsei β a logic puzzle of balance. Weβre here to help you get the most out of the game.
β Frequently Asked Questions
How do I play Kinsei?
Fill the grid with numbers so that
every row and
every column adds up to the totals shown.
- Values range from 1 to the grid size (5Γ5 uses 1β5, 7Γ7 uses 1β7, 9Γ9 uses 1β9)
- Numbers may repeat
- Puzzles are designed to be solved by logic β not guessing
Does Kinsei save my progress?
Yes β puzzles auto-save when you exit or when the app goes to the background. Open the app and choose
Resume to continue.
How do Daily Puzzles work?
Kinsei releases a Daily Puzzle once per day. Past daily puzzles may appear in an Archive
depending on your version and unlocks.
How do puzzle packs work?
Puzzle packs are curated sets of boards (often themed by size and difficulty). When you download a pack,
it becomes available offline.
How do I remove ads?
Upgrade to Premium in the app to remove all ads and support development.
Go to Settings β Premium.
Are there hints or a learning path?
If enabled in your build, Kinsei includes:
- Techniques β a step-by-step guide to deduction patterns
- Learning Path β structured progression from beginner to mastery
Can I play offline?
Yes β core gameplay works offline. You may need internet for restoring purchases or downloading packs.
π Premium
- Remove all advertisements
- Unlock additional puzzle content (depending on your tiers)
- Support ongoing development
π§Ύ Purchases & Billing
How do I restore purchases?
In the app, go to Settings β Restore Purchases. Make sure youβre signed into the same Apple ID used to purchase.
I bought a pack/unlock but didnβt receive it
Please email
support@seppidesign.com and include:
- What you purchased (pack name / unlock)
- Device model + iOS version
- Kinsei version (Settings β About)
- Any screenshots if available
Note: Apple manages payments and refunds. For refunds, use reportaproblem.apple.com.
π Troubleshooting
The UI looks clipped or overlapping
Please email us with your device model and iOS version, and a screenshot if possible. Weβll fix layout issues quickly.
The app crashes or freezes
Email
support@seppidesign.com with:
- What you were doing when it happened
- Your device model and iOS version
- Kinsei version (Settings β About)
π Additional Resources
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